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IT Trainer
IT Trainer
£60k + Excellent Company Benefits
Hybrid – 3 days in London office
Essential
· At least 2 years’ legal IT Training experience
· Demonstrate a professional and flexible approach to their work and colleagues at all times
· Ability and enthusiasm to learn new applications
· Excellent training skills, coaching and one-to-one experience, floor walking, deskside and online delivery skills
· Excellent written skills demonstrated through the production of quality course materials both in hard copy and online
· Experience in creating new courses – from planning and creating the course outline and script, through to dry run, pilot and delivery to user group.
Nice to have
. Experience of Microsoft 365 and iManage 10 training
· Certificate in IT Training methodologies
Technical
· Excellent working knowledge of all Microsoft 365 applications and PDF Docs
· Good working knowledge of legal applications such as Carpe Diem, iManage and SPM
· Good understanding of practice management systems and other legal applications
Responsibilities
· Provide high quality training courses in the following applications for all our offices
· Microsoft Office and off the shelf and bespoke legal applications as detailed in
· Trainee intake training
· Partners, Associates, Training Solicitors, Visiting Lawyers, Work Experience students
· Provide seminars, one-to-one and deskside training when necessary
· Carrying out training needs analysis and liaise with Heads of Departments to identify areas where training is required and provide advice, guidance and information
· Ensure the classrooms and equipment are always ready for training
· Produce training course material and supporting documentation, both hard copy and on the intranet
· Produce and update user guides on the intranet site
· Carry out required training and eLearning administration within the department. Work with the IT Training Manager and IT Training and eLearning Coordinator to schedule courses and maintain the LMS
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