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IT Trainer

IT Trainer

£60k + Excellent Company Benefits

Hybrid – 3 days in London office

Essential

· At least 2 years’ legal IT Training experience

· Demonstrate a professional and flexible approach to their work and colleagues at all times

· Ability and enthusiasm to learn new applications

· Excellent training skills, coaching and one-to-one experience, floor walking, deskside and online delivery skills

· Excellent written skills demonstrated through the production of quality course materials both in hard copy and online

· Experience in creating new courses – from planning and creating the course outline and script, through to dry run, pilot and delivery to user group.

Nice to have

. Experience of Microsoft 365 and iManage 10 training

· Certificate in IT Training methodologies

Technical

· Excellent working knowledge of all Microsoft 365 applications and PDF Docs

· Good working knowledge of legal applications such as Carpe Diem, iManage and SPM

· Good understanding of practice management systems and other legal applications

Responsibilities

· Provide high quality training courses in the following applications for all our offices

· Microsoft Office and off the shelf and bespoke legal applications as detailed in

· Trainee intake training

· Partners, Associates, Training Solicitors, Visiting Lawyers, Work Experience students

· Provide seminars, one-to-one and deskside training when necessary

· Carrying out training needs analysis and liaise with Heads of Departments to identify areas where training is required and provide advice, guidance and information

· Ensure the classrooms and equipment are always ready for training

· Produce training course material and supporting documentation, both hard copy and on the intranet

· Produce and update user guides on the intranet site

· Carry out required training and eLearning administration within the department. Work with the IT Training Manager and IT Training and eLearning Coordinator to schedule courses and maintain the LMS

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    About the position

    • Ref: JS42
    • Permanent, full-time