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Business Analyst – Salesforce

Business Analyst – Salesforce

A Business Analyst with salesforce experience is needed for a global Telco organisation, based in Berkshire.

Working within the dedicated Business Analysis team, you will lead the analysis effort on significant and often market leading projects, through owning and facilitating the requirements process and providing analytical insight to drive solutions.

You will be capturing, documenting and managing business needs (including shaping and scoping ideas, aligning to business strategy and business goals, eliciting business requirements, and ensuring traceability of requirements throughout the project lifecycle). You will be working closely with a range of senior stakeholders from both the business and technical teams, to ensure that products and services are delivered to customers, and cutting edge IT to internal staff.

Key Experience:
-Working knowledge of Salesforce, preferably SFA tooling, specifically Salesforce.com, or equivalent CRM (Oracle etc) 
-Negotiating skills and cultural sensitivity to reach compromises across a global footprint of Enterprise teams
-Influencing skills at all organisational levels, with multiple stakeholders across organisational boundaries
-Project Management experience, works collaboratively and nurtures strong team ethic
-Demonstrable experience using best practice methodologies in both Waterfall and Agile delivery projects

Desirable:
-Experience as a business analyst working in either a consultancy or internal position
-Ideally has sales/cloud consultants Salesforce qualification
-A relevant Business Analyst/Project Management methodology

This is an exciting opportunity to join a global and forward thinking business that has technology at its core.